Holistics is a Business Intelligence product company focusing on providing a better way to do data analytics for people. You can learn more about Holistics via our website holistics.io
We're looking for a Technical Writer (BI/Analytics) to help improve our product documentations and analytics tutorials. This position can be either Full-time or Part-time (minimum 8-10 hours a week)
Location: Remote/Singapore/Vietnam. Preferably you're based South East Asia for better time-zone coordination.
Holistics has fairly extensive Product Documentation. However, since the product and the use cases keep evolving, we need someone to be responsible for maintaining and improving the documentation.
Overall Goal: You'll be writing content to teach people to achieve certain use cases in Holistics and explain the concept/mechanism behind it. The ultimate goal is to help Holistics customers know how to use Holistics effectively to solve their BI use cases.
Problem Discovery: You'll work with Product/Sales/Marketing teams, go through support tickets to understand how customers are using Holistics and identify friction points where a good documentation can help.
Content Writing & Editorial: You'll work with Product/Business team, take their internal writing and notes and turn them into polished content that's easy to understand for our users.
What makes a good technical doc? A good doc should be:
Apply at the below link. If possible, please share with us the following so we get a sense of your levels: